We want you to actually wear and enjoy what you buy. If something arrives wrong, we'll make it right. Here's how it works.
If something's wrong with your order
Misprint, damage in transit, wrong item, wrong size sent — that's on us. We'll send a replacement free of charge. You don't need to ship the original back.
Contact us within 30 days of delivery and include a photo of the issue plus your order number. A photo is genuinely all we need; we're not going to make you jump through hoops.
If your size isn't right
We'll happily exchange apparel for a different size within 30 days of delivery, as long as the item is unworn, unwashed, and still has its tags.
You cover the postage to send it back to us. We cover the postage to send the new size out. Reach out before you ship anything so we can confirm the size you need is available and give you the right address.
Because our apparel is printed to order, we can't resell a returned shirt — which is why we ask you to cover return postage on exchanges. Sizing charts are on every product page, and we'd rather you measure twice than guess.
Handmade items
Earrings, magnets, keychains, coasters, stickers, and other handmade goods can be returned for a full refund within 30 days of delivery, provided they're unused and in their original condition. You cover return postage.
Because these are made by hand, small variations in color, finish, and shape are normal and aren't considered defects — they're the nature of the thing. If an item arrives broken, that's a different story: send a photo and we'll replace it.
What we can't take back
- Apparel that's been worn or washed
- Items returned more than 30 days after delivery
- Sale or clearance items marked final sale
- Returns sent back without contacting us first
Refunds
Once we receive and check your return, we'll issue the refund to your original payment method within 5 business days. Your bank may take a few days more to show it. Original shipping charges, if any were paid, aren't refunded.
Cancelling an order
Get in touch as soon as you can. If your order hasn't gone into production yet, we can usually cancel it outright. Once a printed item is in production we can't stop it — but the 30-day exchange window still applies once it arrives.
Start a return or exchange
Reach out through our Contact page with your order number and a short note about what went wrong. We're a small operation, so a real person reads every message — usually within a day or two.